1. Introduction

Mailrun Partners, LLC (“Mailrun”, “we”, “our”, “us”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services (“Service”). By using the Service, you agree to the practices described in this policy.

2. What We Do

Mailrun provides cold email infrastructure tools — including inboxes, sending domains, and DNS configuration support. We do not send emails on your behalf or manage your campaigns. You control how and where your infrastructure is used.

3. Information We Collect

We collect the following types of information:

– **Account Information:** Name, email address, company name, billing address, and payment method (processed by third-party providers).
– **Usage Data:** IP addresses, browser type, access times, and actions within the platform.
– **Third-Party Integrations:** Metadata and credentials needed for connected services.

4. How We Use Your Information

We use your information to:
– Provide and improve our Services
– Process payments
– Communicate updates and marketing (optional)
– Monitor and secure systems
– Comply with legal obligations

5. Marketing Use

Unless you opt out, we may use your company name, logo, and general use case in our marketing materials, case studies, and client portfolio. You may opt out at any time by emailing legal@mailrun.ai.

6. How We Share Information

We do not sell your personal information. We may share data with:
– Service providers (e.g., payment processors, analytics)
– Legal authorities if required
– Affiliates or successors in case of a company event

7. Data Retention

We retain personal information as long as your account is active and for a reasonable period thereafter to fulfill legal and operational purposes.

8. Security

We implement administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

9. International Users

Our infrastructure is U.S.-based. If accessing from outside the U.S., you consent to your data being transferred and processed in the United States.

10. Your Rights

You have the right to:
– Access and correct your data
– Delete your account
– Opt out of marketing
– Request data portability
Contact us at legal@mailrun.ai to make requests.

11. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be notified via email or platform alerts. Continued use of the Service means acceptance of changes.

13. Contact Us

Mailrun Partners, LLC
30 N. Gould St, Suite R
Sheridan, WY 82801
Email: support@mailrun.ai