Operations
Move supplier coordination out of personal inboxes
Give recurring operational work a company-owned address and number, so scheduling, confirmations, and follow-ups stay with the process instead of following one teammate.
Request AccessA shared identity for recurring work
Consider an operations agent coordinating weekly deliveries. It emails three suppliers for availability, receives revised quantities, and calls when a cutoff is approaching. Replies go to ops@yourcompany.com and calls use a dedicated business number. A vacation or staffing change no longer strands the conversation inside one person's account.
Mailrun provides those email and phone channels, with API and MCP access for the surrounding workflow. Your company supplies the agent, selects its model and runtime, and connects the inventory, vendor, or scheduling context it needs.
Handle routine coordination, surface decisions
The agent can ask for a delivery window, compare the response with constraints supplied by your system, and follow up when a confirmation is missing. If a supplier proposes a substitution or a date outside the allowed window, the agent can collect the details and bring the decision to a teammate instead of improvising authority.
Your team defines which messages may be sent automatically, which schedule changes are acceptable, and who approves exceptions. It also controls calendar access and the records written back to internal systems. Mailrun carries the communication to the operations workflow you configure.
Preserve continuity as the workflow evolves
Over time, the company may change models, add a specialist workflow, or replace the orchestration entirely. The operational address and number can remain the same, preserving active threads and familiar contact details for suppliers. Before switching, your team tests common scenarios, reconnects required tools, and chooses how open items move to the new runtime.
The contact identity persists, but model memory, permissions, and tool state do not transfer automatically. That distinction keeps ownership legible: Mailrun supplies the communication infrastructure; your business owns the process, context, approvals, and relationships. Access is coming soon. Request Access and bring your workflow to our team.
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Bring us your workflow.
Access is coming soon.