Agent communication use cases
An identity for the work your agent already does.
Sales conversations, customer questions, and supplier coordination all need a way to reach people. Mailrun gives your agent its own email and phone channels while your application defines the job.
Request AccessSales and follow-up
An individual introduction leads to a reply or a call. Your agent can answer questions using the information you provide, find a time in a connected calendar, and bring a prepared conversation to your team. Targeting, customer context, and booking rules belong to your workflow.
Customer support
Give customers an address and number they can return to. Your support agent can handle approved questions and collect the context a teammate needs for an exception. Your application supplies product knowledge, account access, and escalation rules.
Operations and coordination
Keep delivery updates, supplier questions, and scheduling requests with a company-controlled identity. Your agent can handle routine follow-up and bring exceptions to the right person, without tying every conversation to an employee’s personal accounts.
LET’S BUILD SOMETHING USEFUL
Bring us your workflow.
Access is coming soon.